In 2020, the KSC continued to receive invaluable feedback and recommendations on its outreach and communications activities from the Court Information Network (CIN), a forum established by the KSC in 2018, consisting of a group of 15 NGOs from Kosovo and Serbia. Following the publication of the first indictment, the President and the Registrar addressed the CIN in October in an interactive  online discussion about the start of proceedings and its impact on future communication needs. The NGOs and KSC Principals had a fruitful hour-long session with frank questions and an open discussion.