All Detainees are provided with reasonable means of maintaining personal relationships. In addition to telephone calls and written correspondence, they may have visits with close relatives, other family members, and persons with whom they have a pre-existing personal relationship. Special care is taken to facilitate family visits using simplified visiting procedures.

The Registrar has authorised video visits with close relatives to provide Detainees with an additional means of maintaining family relationships. Please find more information on the procedure for video visits with close relatives here.

Close relatives are defined in the Rules of Detention as a spouse or partner, parent, child, grandchild, brother, sister (including half- or step-brothers and sisters), grandparent, and sons- and daughters-in-law.

Information regarding in-person visits for family members and other personal visitors, including information on applying for permission to visit and scheduling a visit during visiting hours, can be found in the Practice Direction on Visits and Communications and the Visiting Procedures for Family Members and Other Personal Visitors. Additional information can be found here:

Contact details

Email: [email protected] 

Mailing address:
PI Haaglanden, Locatie Scheveningen
Kosovo Specialist Chambers / Detention Management Unit
Postbus/Postbox 87810
2508 DE, The Hague
The Netherlands

Visiting address:
Pompstationsweg 32
2597 JW The Hague, Netherlands

Please note that the Detention Facilities do not have dedicated parking facilities for visitors. Parking is possible in the vicinity of the prison (PI Haaglanden), but visitors should take into account limited parking options. The Detention Facilities are easily accessible by public transport (HTM buses 22 and 23).

Consular representatives

Visiting information for consular representatives is set forth in the Practice Direction on Visits and Communications. The Chief Detention Officer will make arrangements with an approved representative as to the time and duration of consular visits. The procedure for video visits with consular representatives is located here.